About Us

JTB Corporation

JTB Corporation was the first Travel Agency in Japan and was established in 1912 when it traded as the Japan Tourist Bureau. JTB Corporation is a privately owned organization and its main shareholders are the Japan Travel Bureau Foundation, East Japan Railway Co, JTB Contract Hotel Association, Central Japan Railway Co and West Railway Co.

The head office is in Tokyo and in Japan, the company has 323 branches in every major city such as Tokyo, Osaka, Kyoto, Sapporo, Nagoya, Fukuoka, and Naha etc. Outside of Japan, JTB has 137 offices in 86 locations over 32 countries. (*as of 01 June 2010)

JTB Pte. Ltd. (Singapore)

JTB Pte Ltd, previously known as Japan Travel Bureau Pte Ltd, was established in Singapore on 3 September 1987. All JTB offices worldwide have one credo, “We are committed to playing our full part in advancing tourism, helping to create a peaceful and richly satisfying society by bringing together people of different regions and nations.

Established in our Inbound services and now striving to expand our Outbound services, we will continue to focus on our strength of being a specialist in travel to Japan as well as further develop our products and services for other travel destinations.

Company policy

Through the pursuit of fair and transparent corporate activities, by expanding our interaction with the community at large, we are contributing to the development of Asian communities.
Based on our commitment to provide the best products and services, we are continuing to strive to provide the ultimate in customer satisfaction.
Through continuous commitment to open and fair dealings with our business partners, we are striving to ensure mutual prosperity.

Products and Services

Outbound Leisure Section

As the biggest travel agency in Japan, our expertise on travel in Japan ensures that we are able to provide unparalleled quality products and services to customers; be it through our multi-lingual counter-staff or our comprehensive group tour and free-and-easy packages. In addition, our hotel reservations system connects with over 6,000 ryokans and hotels all over Japan with instant booking confirmation. We are also an authorized agent of JR Passes, other train passes and theme-park tickets.
Enquiry to ION Branch: jtbion.sg@jtbap.com

Inbound Section

Our group of 98 experienced, professional employees and 60 JTB guides are committed to serving our customers with the constant mindset of ensuring safety, comfort and personal touch. Our friendly employees at JTB Orchard lounge are most glad to assist Japanese tourists’ inquiries.
Enquiry: opjtb.sg@jtbap.com

MyBus Section

Our Japanese speaking guides will take care of Japanese tourists participating in the Singapore local land tours. We conduct more than 20 tours daily and are looking forward to welcoming more tourists to join our tours.
Enquiry for Japanese tours: opjtb.sg@jtbap.com

Purchasing Department

JTB World Gift offers free delivery service for souvenirs to Japan. Tourists can also purchase products from Singapore souvenir brochures at local price. This convenience has led to its popularity among tourists.
Enquiry: orchard.sg@jtbap.com

Corporate, Education & M.I.C.E Section

With our extensive global network, we offer you a total solution in areas covering business travel management, MICE arrangement and overseas school trip.

*The above information is updated on 1st July 2014.